shipping info & policies

although some items are in stock and ship within 2 business days, most items on the website are produced to order and ship within one week or less from the order date.  in some instances, production may take up to two weeks depending on material availability.  shipping transit times vary depending on the service chosen. 

we ship all orders via DHL.

if special shipping instructions are required for certain international destinations, please contact us in advance for arrangement.  we reserve the right to ship via the carrier of our choice to ensure the most reliable and secure shipping method wherever DHL shipping is not available.

on international orders, customer is responsible for all customs fees.

shipping options

all shipments are sent with a signature requirement for delivery. 

domestic (Switzerland)

standard shipping: delivered in about 5 business days

domestic (within Europe)

standard shipping: delivered in about 15 business days

internationalc (outside of Europe)

only express shipping: DHL express - delivered in about 20 business days